Brisbane Motor Imports is able to organise shipping to any nominated address either within Australia, or internationally. Please note it is not possible to send to PO boxes. For items even as large as half cuts, it is still possible to organise your delivery however fork lift access will be required or the item will be left at the local depot and be required to be picked up by you.
In particular significance, Brisbane Motor Imports is not a freight carrier and does not offer and shipping insurance. Any items damaged in transit are not liable in Brisbane Motor Imports care, this is a service that is offered for Buyers convenience. If you require insurance, the freight will need to be organised by the buyer with any freight carrier.
Whilst parts supplied have been checked, it is still the buyers responsibility to check and decide if the part is suitable for fitment. If the buyer is not convinced of the quality and had not been informed of the reason then an RMA will be supplied and the part collected at buyers expense. When the reason has been confirmed from the team at Brisbane Motor Imports the refund of the purchase amount will be supplied. Any damage as a result of freight handling is not accepted as a reason for return, see Delivery Information.
Wrong part, customer error.
If the wrong part has been supplied as a result of incorrect information supplied, then the part is not acceptable for return.
Wrong part, BMI error.
If a wrong part has been supplied as a result of an error made by Brisbane Motor Imports then the part will be acceptable for return. The part supplied will need to be repackaged and returned at Brisbane Motor Imports expense. The correct will part will be supplied if possible or if not then the purchase amount plus shipping will be refunded. In the event of a resupply, the reship fee is at the expense of Brisbane Motor Imports.
If the item is returned damaged whilst it was not supplied in that condition then the purchase amount will not be refunded.
If an item is sold to suit a vehicle and will work with modifications, this does not make the item eligible for return, or further credits.
All prices are in AUD